Training, in French, Enlish, Italian
INCLUSIVE (Training, certification, accomodation and meals)
*All participants must be in order of registration at leas 30 days prior to the start of the training (a postponement of the training is always an eventuality if the minimum number of paticpants is not reached). SMAT warmly advises their participants to subscribe to a cancellation insurance for their flights (considering the possibility of a postponement).
From the airport of Fiumicino
Come directly to Sezze Romano train station, where a pick up will be arranged. Take the train from Fiumicino airport to Termini station (+/- 16 euros), and than from Termini take the train in direction of Sezze Romano (+/-4 euros).
From the airport of Ciampino
Come directly to Sezze Romano station. Take the shuttle (bus) from the aiport to Termini station ( +/- 5 euros) , and from Termini take the train in direction of Sezze Romano ( +/4 euros)
Tip: Take you ticket (at Termini) to Sezze Romano, at the dedicated selling machines, and identify the train number !
This qualification is for people who need conflict management training. It is suitable for a wide range of industries and is suitable for anyone who plays a role in customer relationships, deals with service users or the public. It can also be a useful qualification for people who want to better understand how to prevent conflict and feel more comfortable managing it if it happens
The topics will include how communication can be used to solve problems and reduce the risk of conflict, the factors that influence human responses in conflict situations, how to assess and reduce risks in conflictual situations, how to effectively communicate and defuse conflicts in emotional situations and the good practices to follow after conflict situations.
Your are specialized in the fields of security and or medecine, you would like to train, or update your staff we offer dedicated trainings (CLS, MIRA, Security guarding)ng...)